Part-Time Coffee Shop Assistant
Job Reference: PTCS-100317
Closing date : 5.00pm Friday 24 March 2017
We are seeking enthusiastic individuals to join our Coffee Shop team.
We're currently looking for a few new staff members to work coffee shop shifts during school holidays and at weekends. We'd need you to be available on most dates in school holiday times.
As a valuable member of the Church Farm team you will provide excellent customer service with prompt delivery of quality beverages and products whilst maintaining a clean and comfortable store environment.
This is a part-time position to fill shifts at weekends and during Wirral school holidays. Normal working hours are 10.00am – 5.30pm. Some flexibility will be required to fill in absence when required.
Summary of Key Responsibilities
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Follows all operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Maintains a clean and organized workspace so that partners can locate resources and product as needed.
Maintains regular and consistent attendance and punctuality.
Summary of Experience
No previous experience required as full training will be given, however any experience in a high pressure sales environment will be beneficial, and most importantly, a can-do, people focused attitude will ensure your ongoing success in this role.
Required Knowledge, Skills & Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships